June 2nd, 2011 — Entrepreneurial journalism, Life, Resources
I can tell there was another round of layoffs at one of my old newsrooms: I’ve had a flurry of LinkedIn invites from former colleagues.
There’s been the usual grumbling about the heartless bastards at corporate, at how these cuts will only further diminish our Noble Religious Calling, etc. – but the reality is these cuts are only going to continue in traditional media.
The financial numbers are awful: Print ad revenue at publicly reporting companies keeps going down, down, down. Revenue is off by half since the 2006 peak, and has dropped for 20 straight quarters.
And it’s not the economy, stupid (sorry, Carville). Digital ad revenues at most shops continue to grow and the overall interactive ad economy grew by an astounding 23 percent in Q1 vs. the same period in 2010. Does anyone need more proof that the long-predicted seismic shift in ad-spending patterns has happened? Does anyone really think the financial picture will automagically improve? Buehler?
So: what should my newly unemployed friends do?
My erstwhile colleague Mark Potts offered sage advice in this neatly packaged 2009 blog post: 10 Tips for Suddenly Unemployed Journalists. Some of my former colleagues must have already read it: The LinkedIn tip is No. 5.
I would add only a couple additional thoughts:
1) Start on all of Mark’s tips now – before the Reaper comes.
2) Keep backup files of everything – beat notes, your story ideas and especially your Rolodex. I know too many people whose employers locked their access to their email accounts the moment the layoffs took effect, and who suddenly lost years of carefully organized contact information. (My bosses were kind enough to extract it from Outlook for me. As a printout. Um, thanks.)
3) Get digital. Now. To paraphrase a delicious job-interview story,* there are two kinds of journalists these days: digital ones, and unemployed ones. Start a Tumblr blog, follow Andy Carvin to see  how Twitter can be used as a reporting tool, join ONA – just get in the damn pool.
The future of new is being invented right now, and plenty of traditional journalists are part of it.
But most of them aren’t at their traditional organizations anymore.
*OK, so that’s far from the most-elegant line I’ve ever written. But it gives me an excuse to tell a great story.
Years ago, just before the Great Collapse, a hot-shot job candidate was interviewing with the interactive corporate staff at the place I worked. She was an articulate, high energy MBA from a seriously good business school, and she totally nailed every interview. The team wanted to hire her quite desperately.
So in one of the final meetings in the process, our uber-boss makes an effort to impress her. He looks across the table, and intones in his most sophisticated and leaderly air: “You know, we’re in the process of turning this place into a digital media company.â€
The candidate, who by that time had clearly and correctly decided that we were doomed, snapped back: “That’s good – because in about five years, there are going to be only two kinds of media companies: Digital ones, and dead ones.â€
October 4th, 2010 — Entrepreneurial journalism, Media economics, Resources
Some of them, anyway.
Over the past month or so, I’ve been plowing through an extensive stack of resumes to fill some openings on my new team at PBS.
Many of the resumes were sort of sad – those of journalists with impeccable traditional credentials, and no clue what I meant when I asked for work samples that showed creative use of different digital story forms in service of the content.
Call ‘em The Lifeboaters: “This digital thing is going to be huge, and I’d be proud to learn it from your team!â€Â Umm, sorry. The ship that you want left 15 years ago. The good news: New ships leave everyday if you’re willing to swim out to the meet them. WordPress.com offers blogs for free. Start there, keep playing, and we’ll talk in a year.
A second pile included people who are incredibly good … at a singular thing. Call ‘em the The One-Skill Wonders: Very adept at slideshows. Or digital video. Or shoveling existing text onto a page. Yes, those are useful skills (and, candidly, they’ve been enough to get very good production jobs at many shops for a long time.) But that’s not what my team is trying to do.
Happily, however, there was a third pile of those resumes: Digital natives (or digital immigrants who work hard to remain conversant) who understand the whiz-bang toys are only useful if they serve the story. They also understand there will be a new whiz-bang tool next year.
My favorite example: One of the candidates is a wizard at a certain vector-graphics program that’s hideously expensive, ridiculously proprietary, notoriously hard to learn – and incredibly useful. Which, of course, leads some to treat it as the Universal Truth to all journalism questions, and to treat themselves as priests.
Not this guy. He wouldn’t bite on my trick question (something about whether this program was the most useful skill he’d ever learned): “The technology is always changing, so I just feel like the ability and willingness to adapt is the best skill someone can have.â€
Guess what? He got an interview. So did most of the others in the third pile. They’ll be the ones making up our new team.
It was hard not to notice a few commonalities among them. An awful lot of them passed through Medill at Northwestern, American University in D.C., or Cal-Berkeley. Several also received one of the fabulous summer-long News 21 fellowships.
I’d be horribly remiss if didn’t mention the excellent program at CUNY; as it happens, none of its kids choose to apply. I’d be equally remiss if I didn’t point out that some name-brand journalism schools aren’t on this list – and that’s not an oversight.
The kids in that third stack are solid reporters and great storytellers. When pressed, they talk about technologies as means to an end – tools they can use in service of the story, not as a flashy adornment to it. They also used overly long sentences to offer variations on a motto a longtime colleague used to have on his blog: Semper Gumby – always flexible.)
Of course, one of the people I hired said it far better than I can.
I hope this forms an optimistic riposte to a discerning entry from Wayne MacPhail on PBS’ Media Shift blog. MacPhail makes an impassioned observation that J-schools are failing their students by defaulting to traditional story forms, taught by traditional professors, with barely a mention of the information revolution occurring around us. He’s right.
Too many of my friends – the first-generation digital pioneers now in academe – talk privately about the battles they fight with tenured colleagues who insist that circa-1994 curricula are just fine¸thank you and have served generations of graduates with distinction!
Fortunately for our craft – and for my project – a few schools are taking another path. Some of their grads are going to help us at PBS.
September 29th, 2010 — Technology and media
The National Journal is making a major effort to revamp its websites, and it just made a brilliant hire, my old friend and colleague David Beard.
The Journal’s gain, of course, is someone’s loss – the Boston Globe‘s.
Sadly, this is another example of the continuing brain drain of smart digital leaders from traditional newspaper newsrooms. Many who have left talk about the exciting new opportunities at their new organization.
Dave does that – but, as usual, he’s also far more honest about another motivation: “I just didn’t want to live my life managing decline.”
Too true.
Lest we get too maudlin, however: Congrats to Dave for brilliant service to the Boston community for a dozen years, and best wishes on his new adventure.
May 12th, 2010 — Business of news, Entrepreneurial journalism, Media economics
I’ve been preparing a presentation to the terrific News Entrepreneur Boot Camp at the Knight Digital Media Center next week. I’m part of a panel of folks who have transitioned from the newsroom to business-side roles.
As part of the prep work, I’ve re-read a hefty stack of posts about emerging revenue models for news – advertising-supported for-profits, L3Cs, non-profit structures, even the wishful-thinking paid-content model.
Running through many of the pieces was an irksome thread: A focus on single solutions. Most framed the discussion in terms of “what’s the source of revenue,†as if there were a magic bullet that can solve every operation’s money woes.
There isn’t, of course. What’s more important, though, is there never has been. In times like these, naiveté isn’t charming – and for entrepreneurial journalists, it can be downright dangerous.
No successful news media organization has ever relied solely on a single source of revenue. In fact, the most successful industry segments – newspapers, magazines and broadcast stations – have long had many revenue sources, almost too many to list.
There’s more elaboration – and a rough list of the different sources — in this deck.
Key takeaways:
-  Don’t think too broadly. Even something as seemingly straightforward as “advertising†isn’t a single source of revenue. There are myriad advertising products – each with distinct strengths and weaknesses, sets of customers and sales models.
- As you plan the revenue models for your own proto-business (that’s what start-up journalism sites are, folks), copy the best of traditional organizations. Find multiple streams of revenue.
(Lest this come off as too scolding: I think it’s fantastic to see journalists actually interested in this sort of question. For decades, most of us acted as if the money that powered our organizations was created by magic. Worse, some assumed that it was the result of their brilliant journalism. For a welcome example of incisive, if tardy, analysis, see James Fallows’ terrific Atlantic piece on Google and the news industry.)
April 27th, 2010 — Business of news, Entrepreneurial journalism, Media economics
Most of what I hate about the newspaper industry was encapsulated in a single session at the American Society of News (not Newspapers! Really!) Editors meeting in D.C. a few days ago. An otherwise smart agenda took the inevitable detour down the rabbit hole with yet another discussion of pay walls.
Walter Hussman, publisher of the Arkansas Democrat-Gazette in Little Rock, flogged his usual paywall-as-a-defense argument: In a world where online users are worth less than print readers, he seems to say don’t bother with the former. “Why would I want to be platform agnostic when I can get (ad rates of) $40 (per thousand print readers) instead of $4?â€
 I was reminded of two recent, similar quotes:
-  An analysis ascribed to Washington Post president Steven Hills in a devastating New Republic piece on the paper’s woes: Post print readers are worth $500 a year in revenue; online readers are worth only $6.
- Rupert Murdoch’s assertion that users will cough up for online content: “When they’ve got nowhere else to go they’ll start paying.â€Â Â
Hussman and Hills are both falling for the same “defense first!†mentality that has crippled innovation at newspapers. They’re implicitly assume print readership will stay the same forever (it isn’t ), and that print ad revenues will maintain, too (they aren’t).
Rupert is making an even bigger mistake. He assumes “nowhere else to go,†conveniently forgetting that his media empire was built on expensive printing plants and government broadcast licenses, each of which makes competition economically unfeasible.
Clearly, Rupe hasn’t noticed that those monopolies are gone (or maybe he’s blustering). Local television stations are emerging as real competitors to newspaper sites in many markets. Some, like Allbritton Communications in Washington, are building separate sites to target niches and general news. And there are plenty of independent local  sites, with new ones springing up all the time. On their own, they may not seem formidable. But enough of them in a community could ruin a local newspaper publisher’s day. No wonder potential entrepreneurs are licking their chops.
 (The ease of publishing via free services like WordPress  and Blogger are a key reason that “information wants to be free.†More on that, including some semi-geeky economic theory, another day.)
 If competition makes paywalls nothing more than defense (and the numbers sure seem to make that case), then what’s a better answer? What gets at Hussman and Hills’ arguments that print readers are worth more?
Let’s take this out of the emotional world of change for a second, and into the dispassionate world of math. Everyone remember the commutative and associative properties from third grade?
If your print readers are worth 10 times your online users, then work to get 10 times the number of online users. You’ll make the same amount of money. (Actually, you’ll end up with more – production costs are lower on digital platforms. No paper, no trucks.)
Daunting? Sure. Simply regurgitating your print product in digital formats won’t grow your audience ten times. No single product will, either.
But a network of niche products is part of the answer.
So is good app for the iPad (and don’t forget the waves of similar devices that are sure to follow).
It also means forcing the business side of the house to think clearly and execute. And it means engaging in biz-side thinking ourselves.
If our goal is to grow our audiences again – not merely milk the ones we have – we have to engage consumers. We have to give them what they want, when, where and how they want it.
Yes, it’s not easy. Innovation never is.
But doing nothing – or hiding behind a paywall – merely guarantees a slow, lingering death for newspapers. That’s unfair to shareholders, to employees – and ultimately to the communities we serve.
April 12th, 2010 — Business of news, Life, Technology and media
My favorite ballclub opens their brand-new stadium today, so forgive me if I seem a bit preoccupied.
Watching all the hoopla – on multiple media platforms at once – gives us all another lesson on the folly of the paid-content argument from some traditionalists. Continue reading →
February 17th, 2010 — Entrepreneurial journalism, Media economics
I had a quick conversation the other day with someone interested in using my colleagues at GrowthSpur to help launch his news web site. As usual, I encouraged him to charge ahead – but urged him to pick a niche, not launch a general news web site.
This goes against years of training and experience most of us have as traditional journalists: Bigger is better, right? Cover more things, get a bigger audience?
It’s hard sometimes to pull ourselves away from topics we know too well. So to understand why niche sites work so well, let’s look instead at the same issue in another industry – retailing.
Sears' logo, circa 1970
In the middle of 20th Century, Sears was the dominant store in America. It offered most things to most people, conveniently located at almost every mall in America. Their shirts weren’t the greatest, but they had a plentiful selection. Downstairs, the hardware department had most of the tools you’d need; out in the garage, you could get a new Die-Hard and fresh tires.
Today, Sears is a mere shadow of itself – and it wasn’t dethroned by Montgomery Ward or others who tried to do the same thing, just better. Continue reading →