The great job you might not think of

Two must-read blog posts from erstwhile colleagues prodded me into finishing this entry, which I started far too long ago.

It’s for all those friends of mine – unemployed, underemployed, or just feeling dead-ended in their traditional newsroom gig.

There’s a  type of job out there you might be good at. It has a title you’d probably never think to look for. Your skills might match it anyway.

“Product manager.” (Here’s an example.)

Terrible title. (Could it be more bureaucratic?)

Great job, though — especially in terms of influence and power.

Product managers get to decide what functionality to add to a website (think commenting and audience-photo submissions for a newspaper site).

They’re at Ground Zero of the launch of new freestanding brands (think of a locally focused entertainment product), or managing the digital equivalent of an old warhouse.

At its core, the role is about representing the customers (note the plural, please) in all decisions – designing a site, deciding what functions a mobile app should have, figuring out what forms of content and advertising a new digital venture should have.

Years ago, when I first started developing new products, I was struck by the similarity of product management to  the role great section editors play – especially over how to allocate your staff and what the highest priority was at the moment.

In other words, if you’re inquisitive, smart and decisive, you can be a great product manager.

Many of the great ones I’ve known and worked with started their careers in newsrooms. They’re always asking questions. They’re voracious readers of anything related to the topic at hand. They know what the competition is up to. And they’re always, always pitching new ideas.

I’m not the only one who has latched onto that analogy. Matt Sokoloff – a long-time product manager for the Orlando Sentinel and Tribune Interactive, now a Reynolds Journalism Institute fellow at Missouri, uses it with students all the time.

“A good journalist can write a good article. But a great journalist can write a great story,” he says. In the same way, “a great product manager can build a great product.”

A couple caveats – both around the idea that you can’t simply waltz into the job and play everything by ear.

Section editors and street reporters tend to rely on experience and intuition (at least they did back in that other century, when I had those jobs).

Product managers risk disaster if that’s their main research tool. They need to use real data – and if none exists, run tests to generate some. (See Eric Ries’ excellent The Lean Startup for more.)

Second, about that plural noted above: Almost every product has multiple customers – and the ones who actually pay are highly important. For most news media, that means the advertisers, not just the audience. And even those segments have sub-segments that you must understand.

Understanding all those nuances takes enormous work. But then being good at a beat, or running the best features section in the state takes work, too.

Leftover stuff:

It’s worth noting that both of the blog posts that prompted me to finish this screed tie back to perhaps the most-brilliant piece of the year about entrepreneurial journalism: David Skok and James Allerton’s remarkably thorough three-part discussion with Harvard Prof. Clayton Christensen.

The piece takes Christensen’s groundbreaking research on disruptive technology and applies it to the business side of news. It’s a true must-read for anyone interested in the future of our business – and it’ll be required reading for the next group of students I’ll be teaching at AU.

Finally, if you want a condensed, rigorous look at those ideas, get your boss to send you to API’s upcoming session on disruptive innovation for news, part of its Transformation Tour.

The kids are alright

Some of them, anyway.

Over the past month or so, I’ve been plowing through an extensive stack of resumes to fill some openings on my new team at PBS.

Many of the resumes were sort of sad – those of journalists with impeccable traditional credentials, and no clue what I meant when I asked for work samples that showed creative use of different digital story forms in service of the content.

Call ‘em The Lifeboaters:  “This digital thing is going to be huge, and I’d be proud to learn it from your team!”  Umm, sorry. The ship that you want left 15 years ago. The good news: New ships leave everyday if you’re willing to swim out to the meet them. WordPress.com offers blogs for free. Start there, keep playing, and we’ll talk in a year.

A second pile included people who are incredibly good … at a singular thing. Call ‘em the The One-Skill Wonders: Very adept at slideshows. Or digital video. Or shoveling existing text onto a page. Yes, those are useful skills (and, candidly, they’ve been enough to get very good production jobs at many shops for a long time.) But that’s not what my team is trying to do.

Happily, however, there was a third pile of those resumes: Digital natives (or digital immigrants who work hard to remain conversant) who understand the whiz-bang toys are only useful if they serve the story. They also understand there will be a new whiz-bang tool next year.

My favorite example: One of the candidates is a wizard at a certain vector-graphics program that’s hideously expensive, ridiculously proprietary, notoriously hard to learn – and incredibly useful. Which, of course, leads some to treat it as the Universal Truth to all journalism questions, and to treat themselves as priests.

Not this guy. He wouldn’t bite on my trick question (something about whether this program was the most useful skill he’d ever learned): “The technology is always changing, so I just feel like the ability and willingness to adapt is the best skill someone can have.”

Guess what? He got an interview. So did most of the others in the third pile. They’ll be the ones making up our new team.

It was hard not to notice a few commonalities among them. An awful lot of them passed through Medill at Northwestern, American University in D.C., or Cal-Berkeley. Several also received one of the fabulous summer-long News 21 fellowships.

I’d be horribly remiss if didn’t mention the excellent program at CUNY; as it happens, none of its kids choose to apply. I’d be equally remiss if I didn’t point out that some name-brand journalism schools aren’t on this list – and that’s not an oversight.

The kids in that third stack are solid reporters and great storytellers. When pressed, they talk about technologies as means to an end – tools they can use in service of the story, not as a flashy adornment to it. They also used overly long sentences to offer variations on a motto a longtime colleague used to have on his blog: Semper Gumby – always flexible.)

Of course, one of the people I hired said it far better than I can.

I hope this forms an optimistic riposte to a discerning entry from Wayne MacPhail on PBS’ Media Shift blog. MacPhail makes an impassioned observation that J-schools are failing their students by defaulting to traditional story forms, taught by traditional professors, with barely a mention of the information revolution occurring around us. He’s right.

Too many of my friends – the first-generation digital pioneers now in academe – talk privately about the battles they fight with tenured colleagues who insist that circa-1994 curricula are just fine¸thank you and have served generations of graduates with distinction!

Fortunately for our craft – and for my project – a few schools are taking another path. Some of their grads are going to help us at PBS.

Playing with Storify

The very interesting social-media curation tool Storify was released in private beta on Tuesday at TechCrunch’s Disrupt conference. It neatly twists the idea behind Flipboard.

Flipboard automatically generates a list of stories that might interest you, based on links suggested by people you follow on Twitter or your Facebook friends. Storify reverses the flow – it allows you to easily curate a list of readings you recommend, based on your own (or others’) social-media postings.

It’s still early-release stuff – the UI, while clean, is a bit obscure (especially the flow to save, then edit, a Storify “story.”) And, like all new tools, it’ll take a few weeks for the collective “us” to figure out how to best use it. But it’s a neat mashup of technology and journalism, and it’s worth watching.

Why? Tools like this are part of the emerging news ecosystem – how can we tap the experts out there to surface smart stories on important niche topics? It’s a problem – and opportunity – my skunk-works team at PBS is thinking about a lot.

A sample – which I ginned up in all of three minutes based on the intertwined riffs of newspaper brain drains and the reinvention of what Washington journalism can be:

OK, so a raw feed of pertinent tweets isn’t a “story” in a traditional sense. But marry this with a quick text introduction (which I, um, was a bit too lazy to write) and you’ve got the makings of useful information.

A side note: The smart folks at Storify deserve all the kudos. But I’ll point out that my friends at the Knight Fellowships at Stanford can claim godparent status: co-founder Burt Herman spent the last year as a Knight Fellow, thinking about ways to use technology to reinvent journalism.)

And a big hat-tip to MediaBug‘s Scott Rosenberg for the blog post that tipped me to Storify.

Dear Nikkei:

I’m doing this, well, just because I can.

(People who make up asinine policies first need to understand the underlying technology.)

Hat tip @JeffJarvis – who will not seek damages for me linking to him.

Free tools for journopreneurs

HammerOver at the GrowthSpur blog, Mark Potts and I have posted about a bunch of free tools we like that are highly useful for entrepreneurial journalists.

(Oh – and that jokey lead about hardware stores? Not a joke. I’m so bad that the Fabulous Sue Corbett (trademark pending) jabbed me in a one-act play about Noah’s Ark she wrote for a youth group.

Scene: Noah’s sons talking after God commands their father to build an ark:

Son 1:  You know what this means?

Son 2: Dad has to make a trip to the hardware store.

How much does that technology cost?

Portrait of entrepreneur Dave Morgan

Dave Morgan

I’ve written before about how Moore’s Law  and its corrolaries in the software world inexorably make web tech cheaper and simpler by the year. But don’t take my word for it. A comment and a software release last week make the point better than I can.

Serial entrepreneur Dave Morgan dropped an offhand comment during his talk at the Borrell Local Online Advertising Conference  in New York last week.

His first startup, Real Media, needed tens of millions in capital when it was started in 1995 just to cover technology costs.  His next, Tacoda Systems, needed single-digit millions to get launched in 2001.

His latest, Simulmedia, founded last year? About a million.

There’s a lesson in there for journalist/entrepreneurs – and it isn’t that you need a million bucks to do something.

“The cost of  building out a massive data storage capacity for ad targeting has dropped enormously because of much cheaper, much more powerful hardware, cheap data centers, open source software (Hadoop & MySQL) v. classic DB (Oracle, etc.),” Dave wrote in a follow-up email.

Moore’s Law in action: The cost of a major tech startup has dropped by almost 100x in 15 years.

 (For those of you who don’t follow ad-tech startups as closely as the Mets, a couple bits of data: Real Media merged with a couple others to form 24/7 Real Media, which was eventually bought by ad-agency conglomerate WPP for $649 million. Tacoda was bought by AOL for $275 million. Dave knows how to make this stuff work.)

Let’s take those forces out of the realm of VC-backed startups, and instead look at the world of independent journalism sites. Their technology needs are merely a fraction of massive advertising analysis companies – and so are the start-up costs.

The radical downward trend of those startup costs follows the same downward spiral, however. A few years ago, you needed a million bucks to get solid, automated content management. Today? Close to free.

I’m an unabashed fan of the blog platform WordPress, and of the easily customized themes produced by many different developers. Even a year ago, getting WordPress to do what you wanted it often required some code tweaks – simpler than building from scratch, but still not for the uninitiated.

Now? One of my favorite development houses, WooThemes, launched a highly customizable theme, appropriately named Canvas, this week. Want to change your site’s look and feel, dramatically? Punch size and color changes into simple menus. Beats opening the underlying PHP code.

One more reason journopreneurs should stop pondering and just launch. So a question, and a challenge, for those still pondering:

What’s stopping you?

A tale of two movies

Like an awful lot of Americans, I spent the week between Christmas and New Year’s Day gorging on filmed entertainment. In between fistfuls of unhealthy popcorn, I started to think about the lessons two of the movies can teach entrepreneurial journalists.

Avatar sceneThe first: Avatar, in all its 3D glory at the local cineplex. James Cameron spent at least $230 million – and maybe as much as half a billion dollars.

The second: Dr. Horrible’s Singalong Blog, a DVD gift from a hip brother to my 15-year-old. Dr. Horrible cost around $200,000 in up-front cash, maybe double that when you factor in all the donated services. 

Yes, less than one-1,000th the cost of Avatar. (Put another way: Dr. Horrible cost less than six minutes of a mediocre hour-long scripted TV drama like Numb3rs.)

No, the point isn’t whether Avatar is 1,000 times more entertaining than Dr. Horrible. The point is that these two works are terrific in their own way; have vastly different economics; and are producing nice profits for their creators. Continue reading →